What is your return policy?Updated 11 days ago

Full priced footwear purchases are eligible to return for exchange, store credit, or refund, provided the shoes are returned within 30-days of receiving them, and in an as-new condition with all original packaging and components included. For hygiene reasons, we are unable to offer returns for socks or sockettes unless the packet is unopened.

We are happy to offer a prepaid return label to customers returning for an exchange or store credit. A restocking/shipping fee will be applied to returns for an exchange where the exchange value is less than $100. The restocking fee is payable upon requesting the exchange. Returns (via post) for refunds incur a $10 return fee, which will be deducted from your refund total.

Footwear purchased on a sale or markdown may not be eligible for our standard return policy above. The return outcomes for sale and discounted shoes differs based on the value of the discount. See below 'Sale Items' section for more information.