FRANKIE4 Frequently Asked Questions (Copy) logo
FRANKIE4 Frequently Asked Questions (Copy) logo

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GIFT CARDS & DISCOUNT CODES

Can I buy a gift card?

Yes! We offer eGift Cards. You can purchase an eGift card here!

Can I buy a physical gift card?

Of course! Simply get in touch with our Concept Stores via phone and our team will be able to assist you in purchasing a gift card.You’ll find our Concept Store’s contact information here!

What value eGift Card can I purchase?

Our eGift Cards are available from $50 up to $1,000. You are able to purchase multiple vouchers at one time.

Can I redeem multiple discount vouchers at once?

No sorry, our discount vouchers cannot be redeemed in conjunction with one another. View our Terms and Conditions page.

Can I use a voucher to purchase socks/sockettes?

No, sorry. All proceeds of our socks and sockettes go to charity, so we don’t accept discount vouchers towards their purchase. If you have a store credit or eGift card this can be used to purchase socks and sockettes.

My birthday voucher has expired, what can I do?

Unfortunately, if your voucher has expired we are unable to make any extensions.

My review voucher has expired, what can I do?

Unfortunately, if your voucher has expired we are unable to make any extensions.

Can I use a discount voucher on a sale item?

Our discount vouchers are only redeemable on full price footwear purchases.

The style I want is out of stock and my voucher is about to expire, what can I do?

Our discount vouchers are only redeemable on current, in stock styles. If the style you are wanting is out of stock and your discount voucher is about to expire, we unfortunately are unable to extend or honour it when the stock does come back in.

I am a health professional, do I get a special offer?

Yes! To register for our health professional privilege head here.

I am a teacher, do I get a special offer?

Yes - we're happy to offer a 10% discount off full-priced footwear styles. To register for our teachers privilege, head here.