If you need to cancel your order after it’s been placed, please reach out to our Customer Care team as soon as possible. Cancelling an order isn’t standard procedure therefore we’re unable to guarantee a cancellation, though we will try our best to h
Yes, but timing is important. For the first 15 minutes after you place an order, you can edit your address directly using our Order Editing tool. After 15 minutes, reach out to our Customer Care team as soon as possible. If your order hasn’t shipped
Yes, but timing is important. You have a 15-minute window to make edits using our Order Editing tool, where the products can be added or changed. After that, you’ll need to contact our Customer Care team. While we can’t guarantee changes once process
Store pickup is available at checkout. Simply select this option when placing your order.You are also welcome to call our Concept Store and pay for your order over the phone if they have the stock available, this way you can pick up your order from i
Our Customer Care team aren't able to process orders over the phone, however you are welcome to call one of our concept stores and pay for your order over the phone (stock depending). They will collect some of your details and have your shoes on thei
We accept Visa, Mastercard, Shop Pay, Klarna. PayPal and Afterpay.
If you’re shopping on our US site, prices are in USD. Your order will be charged in the currency shown on the site you purchase from.
At the moment, we don’t offer pre-orders. If a style is coming soon, keep an eye on our site or sign up for our emails to be first in the know.
Our Customer Care team online aren't able to process orders over the phone. You are welcome to call our concept store and pay for your order over the phone if they have the stock available. They will collect some of your details and have your shoes o